Privacy and Confidentiality Policy
CONFIDENTIALITY POLICY
Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
- First name
- Postal address
- Postal code
- Email address
- Telephone number
The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use, as described in the next section, cookies and/or logs to gather information about you.
Forms and interactivity:
Your personal information is collected through forms, namely :
- Website registration form
- VIP Club registration form
- Order form
By joining the VIP Club, you give us permission to send you various commercial communications related solely to T’Odoré and all projects and products owned or promoted by the company.
We use the information collected for the following purposes:
- Order tracking & Follow-ups
- Information / Promotional offers
- Statistics
- Contact
Your information is also collected through the interactivity that may occur between you and our website in the following ways:
- Comments
- Mailings
We use the information collected for the following purposes:
- Information or for promotional offers
- Statistics
- Contact
Right of objection and withdrawal
We are committed to providing you with the right to object and withdraw your personal information.
The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
To exercise these rights, you can:
Send us a message
Email: clientele@todore.ca
Website section: https://todore.ca/en/contact-us/
Right of access
We commit ourselves to recognize a right of access and rectification to the persons concerned wishing to consult, modify or even cancel the information concerning them.
The exercise of this right will be done :
Email: clientele@todore.ca
Website section: https://todore.ca/en/contact-us/
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL Protocol
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Data backup
- User ID / password
- Firewall
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
Legislation
We are committed to complying with the legislative provisions set out in Canada’s Privacy Acts